Reference

How perkdreams Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our sportsbook or casino lobby.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access or delete dataClear contact path for privacy requestsState-law dependent availability

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

Privacy requests — whether you want to see the data we hold, correct something, or ask for deletion — go through a dedicated channel. Our team responds to formal data requests separately from general account support. If you're in Columbus or Denver and your question is time-sensitive, live chat is the quickest path to a human who can escalate a data request on the same session.

Live Chat Start a chat session from any page inside your account. Ask for a privacy team escalation and the agent will open a formal data request ticket on your behalf.

Privacy Email Email privacy@perkdreams with your registered address and the specific request — access, correction, or deletion. We confirm receipt within one business day.

Account Settings Some data preferences — like marketing communications — can be toggled directly inside your account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies, Security, and Retention

We apply encryption to data at rest and in transit. Your payment credentials — whether you connect PayPal, Venmo, or load a Play+ prepaid card — are never stored in plain text on our servers. Tokenized references from payment processors are what we keep, not your full wallet credentials. We also run session-monitoring checks that flag unusual login locations or device changes and prompt re-verification before your account can be used.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage non-essential cookies through your browser settings at any time.

Account Security

Suspicious login attempts trigger an email alert to your registered address. Unusual activity from a new device also prompts identity re-verification before access is restored.

Data Retention

We keep your account data for as long as required by applicable state law and our operating obligations. Once those periods expire, data is deleted or anonymized on a rolling schedule.

Third-Party Sharing

Data goes to payment processors, identity-verification providers, and fraud-detection services only — and only the minimum data each service needs to do its job.

What We Collect and Why We Collect It

perkdreams Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account with us, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID image. That's a legal requirement for operating in eligible states, not a choice we made. When you deposit using

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PayPal, Venmo, or a Play+ prepaid card, we record the transaction reference, amount, and method so your account wallet stays accurate and withdrawals can be matched to the right payment rail. We also collect device identifiers and session data when you access the platform from a
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mobile browser or app — that data helps us detect unauthorized logins and keep your account secure. If you contact support through live chat, we retain the conversation thread so follow-up agents have full context. We do not sell your personal information to third-party advertisers. Data
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shared with payment processors like PayPal and Venmo is governed by their own privacy policies as well as ours, and is limited to what those processors need to complete your transaction. Access to and availability of our platform depends on state law and eligible states.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy Rights

Here are the questions we hear most often about data, account privacy, and how to exercise your rights. If yours isn't here, live chat or privacy@perkdreams will get you a direct answer.

We collect your name, date of birth, address, email, and a government-issued ID image for identity verification. Payment method details — PayPal account reference, Venmo handle, or Play+ card token — are added when you make a deposit.

We share data only with payment processors like PayPal and Venmo, identity-verification providers, and fraud-detection services. We do not sell your personal information to advertisers or unrelated third parties.

Email privacy@perkdreams from your registered address and request a data copy. We confirm receipt within one business day and aim to fulfill the request within the timeframe required by applicable state law.

Yes. Submit a deletion request via email or live chat. We will remove your data after satisfying any retention obligations imposed by state law. We'll confirm in writing when deletion is complete.

We store tokenized references from PayPal and Venmo, not your full credentials. All data is encrypted in transit and at rest, and payment tokens are held separately from your personal profile data.

We use session cookies for login persistence and analytics cookies to improve lobby navigation. Non-essential analytics cookies can be disabled through your browser settings without affecting your account access.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Accountperkdreams Login AccountRegister

How perkdreams Handles Your Personal Information

Reach Us With Any Privacy Question

Data Handling, Cookies, Security, and Retention

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Common Questions About Your Privacy Rights

01 What personal information does perkdreams collect when I open an account?

02 Does perkdreams share my data with third parties?

03 How do I request a copy of the data you hold on me?

04 Can I ask perkdreams to delete my account data?

05 How does perkdreams protect my PayPal or Venmo payment details?

06 What cookies does perkdreams use and can I turn them off?

Privacy Policy

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